DCL Associates Inc

Providing Strategy, Organizational Development and Technology Solutions

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Curriculum Vitae
Speeches and Workshops
International Experience
Grants and Honors
Affiliations and Voluntee
Dorianne Cotter-Lockard 

 
Curriculum Vitae

DCL Associates Inc, President:  July 2007 to present
DBA Cotter Consulting Services
Independent consultant
Also affiliated with the following consultancies:
  
California Lutheran University: June 2008 to present
Adjunct faculty - Graduate School of Business

 

Managing Director, Countrywide Servicing Systems Development and Enterprise Applications 2006-2007; Managing Director, CTO Loan Administration 2004-2007; Executive Vice President 2000–2003; Sr. Vice President 1999-2000
Managed two divisions, totaling over 850 technology professionals, including offshore software development teams and a $120 million operational budget for divisions across Countrywide Financial Corporation. Established professional disciplines and practices, improved quality and productivity of staff, lowered staff turnover rate from 32% to 4.8%. Member of “C-level” leadership making divisional decisions for the Loan Administration business (a billion dollar subsidiary).
 
Cotter Consulting Services, Inc.: Oct 1997 –May 1999
President and CEO - Provided consulting services to the Financial Services industry
Managed the IT Strategy project for a $54 billion bank. Project scope included all business units of the bank. Project objectives were: align technology strategy and architecture with the bank’s business goals; ensure the IT organization was structured and staffed to respond to business needs; leverage technology to improve profitability and service.
Developed the Technology Services organization strategy and structure for a $20 billion bank as consultant to the CIO. Provided all client-server development for the bank. Included loan origination and managed asset tracking systems, data warehouse, Internet, Intranet, Oracle financials, Lotus Notes, home banking and teller/platform system selection.
 
Great Western Bank, Chatsworth, CA: Jan 1996 – Sept 1997
Vice President, Senior IT Account Manager, Retail Bank & Manager, IT Change Management
Key IT executive responsible for managing the relationship between IT and the Retail Bank (including Branch Services, Business Banking, Consumer Lending, Call Center, and Securities). Advisor to the CIO on IT organization and process issues. Leader and change agent in implementing Great Western’s IT Strategic Plan.
 
Price Waterhouse, LLP, Los Angeles, CA:  1989-1996
Principal Consultant, 1995-1996; Sr. Manager, 1993-1995; Manager 1990-1993; Sr. Consultant, 1989-1990
Technology consultant and business advisor to Fortune 500 companies. Top-rated manager; partner track
 
Shearson Lehman Hutton, New York, NY:  1986 - 1988
Manager, Testing Services, 1986-1988; Senior Systems Analyst, 1986
Built a department from the ground floor, consisting of two internal Information Services consulting groups. Implemented a methodology for testing retail brokerage systems. Evaluated and recommended software development tool purchases. Managed ten concurrent major brokerage systems testing projects, including trading, commodities, private client, back-office, compliance, and branch automation systems.
 
Programming Positions, New York, NY:  1982 - 1988
Included software vendor Syncsort, Inc. for three years.
 
Additional detail provided upon request.